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Terms of service

The handshake.

Standard subscription terms. No traps.

Last updated: January 2026

Short version: pay if you use the paid version, don't abuse the service, we'll do our best to keep it running, and either of us can walk away.

Your account

One person per account. Keep your password to yourself. You're responsible for what happens on your account.

The subscription

What TrueCal is and isn't

TrueCal is a calorie-tracking tool. It is not medical advice. Estimates are estimates. Decisions about your body — especially around eating disorders, medical conditions, or rapid weight change — belong with a clinician.

Acceptable use

Don't try to break the app, scrape the food database, abuse the API, or use it for anything illegal. We can suspend accounts that do.

Your content

Your food log is yours. We get a limited license to host and display it back to you — that's how the product works. We don't claim ownership and we don't use it to train models without your explicit consent.

TrueCal's content

The app, design, and code are ours. Don't copy or resell them.

Service availability

We aim for high uptime but don't guarantee it. Maintenance happens. Bugs happen. We'll communicate when something's wrong.

Limitation of liability

To the extent allowed by law, TrueCal isn't liable for indirect or consequential damages. Total liability is capped at what you paid us in the prior 12 months.

Disputes

Governed by Delaware law. Disputes resolved in Delaware courts unless local consumer-protection law says otherwise.

Changes

We'll email you about material changes 30 days ahead. Using the app after that means you accept them.

Contact

Anything legal: legal@truecal.com.

Terms depth

The details

The legal terms in a cleaner reading order.

Legal

TrueCal Terms of Service

Welcome to TrueCal! These terms govern your use of our AI-assisted calorie tracking service. By using TrueCal, you agree to these terms.

Effective Date: February 2, 2026

Acceptance Eligibility Your Account Services Subscriptions Refund Policy Content & Data Health Disclaimer Restrictions Termination Liability Changes Contact

1. Acceptance of Terms

By accessing or using TrueCal ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

TrueCal is operated by SUPERBOX, LLC ("we", "us", "our"). These Terms apply to our website at truecal.com, our web application at app.truecal.com, and any related ChatGPT integration.

2. Eligibility

You must be at least 18 years old to use TrueCal. By using the Service, you represent that you meet this age requirement.

If we learn that someone under 18 has created an account, we will terminate it and delete any associated data.

3. Your Account

To use TrueCal, you must create an account using Google Sign-In. You agree to:

  • Provide accurate information during registration
  • Keep your account credentials secure
  • Not share your account with others
  • Notify us immediately if you suspect unauthorized access

You are responsible for all activity that occurs under your account. You can delete your account at any time through the app settings.

4. Description of Services

TrueCal provides AI-assisted calorie and nutrition tracking through integration with ChatGPT. Our services include:

  • Meal logging via natural language through ChatGPT
  • Automatic calorie and macro estimation
  • Daily and weekly log summaries
  • Progress visualization and history

We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes.

5. Subscriptions and Payments

Free Tier

TrueCal offers a free tier with basic functionality. Free accounts have limited features compared to Pro subscriptions.

Pro Subscriptions

Pro subscriptions provide access to additional features such as macro tracking, extended history, and more. Subscription fees are billed in advance on a monthly or annual basis.

  • Subscriptions auto-renew unless cancelled before the renewal date
  • You can cancel anytime through the app or your payment provider
  • Cancellation takes effect at the end of the current billing period
  • Refunds are available within 14 days of purchase (see Refund Policy)

Free Trials

We may offer free trials of Pro features. Unless you cancel before the trial ends, you will be automatically charged for a subscription.

Price Changes

We may change subscription prices with reasonable notice. Price changes take effect at your next renewal date.

6. Refund Policy

We want you to be satisfied with TrueCal. You may request a refund within 14 days of purchase. This 14-day refund window has no exceptions or conditions.

How to Request a Refund

To request a refund, email us at support@truecal.com within 14 days of your charge. Please include:

  • The email address associated with your account
  • The date and amount of the charge

We aim to respond to refund requests within 3 business days. Approved refunds will be processed to your original payment method within 5-10 business days.

Cancellation vs. Refund

You can cancel your subscription at any time. Cancellation stops future renewals, and any refund eligibility is based on the 14-day window above.

7. Content and Data

Your Content

You retain ownership of the data you provide to TrueCal, including your meal logs, tracking preferences, and body measurements. By using the Service, you grant us a license to use this data to provide and improve the Service.

Our Content

All other content in the Service—including text, graphics, logos, and software—is owned by TrueCal or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

Data Accuracy

Nutrition estimates provided by TrueCal are generated by AI and may not be perfectly accurate. We do not guarantee the accuracy of calorie counts, macro breakdowns, or other nutritional data.

8. Health Disclaimer

TrueCal is not a medical service.

TrueCal is for informational purposes only and does not provide medical advice. Consult a qualified professional for health concerns.

The information provided through TrueCal is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before:

  • Starting any diet or weight loss program
  • Making changes to your nutrition or exercise routine
  • Using TrueCal if you have an eating disorder or history of disordered eating
  • Relying on nutrition information for medical conditions

Never disregard professional medical advice or delay seeking treatment because of something you read or track in TrueCal.

9. Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Scrape, crawl, or automated access to the Service without permission
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to develop a competing product
  • Resell or redistribute access to the Service
  • Violate any applicable laws or regulations

10. Termination

You may stop using TrueCal and delete your account at any time.

We may suspend or terminate your access to the Service if you violate these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ends immediately.

11. Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law:

  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability is limited to the amount you paid us in the 12 months before the claim

Some jurisdictions do not allow these limitations, so they may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless SUPERBOX, LLC (d/b/a TrueCal) and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of Salt Lake County, Utah.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15. Contact Us

If you have questions about these Terms, please contact us at support@truecal.com.