Standard subscription terms.
Effective September 28, 2026. If you created your account before September 28, 2026, these terms apply to you from October 28, 2026, and the previous version applies until then. Previous versions are listed at the bottom of this page.
Pay if you use Pro, don't abuse the service, TrueCal is not medical advice, and either of us can end things.
One person per account. You're responsible for activity on your account. You must be 18 or older.
TrueCal Pro renews automatically until you cancel. You keep access through the period you paid for. On iPhone and Android, Apple or Google handles billing, trials, cancellation and refunds, and store purchases are also subject to Apple's or Google's terms.
Payments are non-refundable except where the law requires otherwise. App Store and Google Play refunds are handled by Apple or Google.
Nutrition estimates can be wrong. Talk to a clinician about decisions for your health.
Your food log is yours. You give us the rights we need to run and improve TrueCal.
Most disputes go to individual arbitration, not class actions or jury trials. You can opt out within 30 days. See section 14.
support@truecal.com
These terms are an agreement between you and SUPERBOX, LLC, which does business as TrueCal. In these terms, TrueCal, we and us mean SUPERBOX, LLC. The terms apply to truecal.com, app.truecal.com, the TrueCal iPhone and Android apps, TrueCal's ChatGPT integration, and related services, together the Service. By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you don't agree, don't use the Service.
You must be at least 18 years old to use the Service. If we learn that someone under 18 has an account, we may close it and delete its data.
You sign in with Google or Apple, or another method we offer. Give accurate information, keep your sign-in secure, and don't share your account. You're responsible for all activity on your account. Tell us at support@truecal.com if you think someone else is using it.
TrueCal helps you log food and track nutrition, weight and related data using AI and nutrition data sources. We may add, change, limit, suspend or discontinue any part of the Service, including features in free and paid plans, at any time, with or without notice.
All payments are final and non-refundable, except where the law requires a refund. For purchases made through the App Store or Google Play, only Apple or Google can issue refunds, under their policies. For purchases made on truecal.com, email support@truecal.com, and we may, at our discretion, issue a refund.
You own the content you put into the Service, such as your food logs, photos, measurements and notes. You give us a worldwide, royalty-free license to host, store, copy, process, adapt and display that content to operate, provide and improve the Service. This license ends when you delete the content or your account, except for copies we keep as our Privacy Policy describes and de-identified or aggregated data. You're responsible for your content and confirm you have the right to share it. If you send us feedback or ideas, we may use them without any obligation to you.
TrueCal is not a medical service and does not give medical, nutrition or health advice. Nutrition estimates, targets, trends and other outputs come from AI and third-party data and can be wrong or incomplete. We don't guarantee their accuracy. Check important information yourself. Talk to a qualified health professional before starting a diet or weight program or changing your eating or exercise, and especially if you are pregnant, have a medical condition, take medication that affects appetite or weight, or have a history of disordered eating. Never ignore professional advice or delay getting it because of something in TrueCal.
You agree not to
The Service, including its software, design, text, graphics and logos, belongs to TrueCal or its licensors. We give you a personal, non-transferable, revocable license to use the Service under these terms. Don't copy, modify, distribute or sell any part of it without our permission.
The Service works with services run by others, such as Apple, Google, OpenAI and ChatGPT. Their terms govern your use of them, and we are not responsible for them.
You can stop using the Service and delete your account at any time. We may suspend or end your access at any time, for any reason, including if we believe you broke these terms. Sections 6, 7, 8 and 12 through 17 survive after your access ends.
The Service is provided as is and as available, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise the Service will be uninterrupted, error-free or secure.
To the fullest extent the law allows, TrueCal and its owners, employees and agents are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, data or goodwill, arising from or related to the Service or these terms. Our total liability for all claims related to the Service or these terms is limited to the amount you paid us in the 12 months before the claim, or 50 US dollars if you paid nothing.
Some places don't allow some of these limits, so they may not apply to you.
Please read this section carefully. It affects your rights.
Before starting a claim, email support@truecal.com with a description of the dispute. We'll try to resolve it informally for 60 days.
If we can't resolve it, you and TrueCal agree to resolve any dispute arising from or related to the Service or these terms by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, and not in court. The Federal Arbitration Act governs this section. Either of us may instead bring an individual claim in small claims court if it qualifies. Either of us may ask a court to stop infringement or misuse of intellectual property.
You and TrueCal may bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. The arbitrator may not combine claims of more than one person. You and TrueCal each give up the right to a jury trial.
You can opt out of this arbitration section by emailing support@truecal.com within 30 days of first accepting these terms, with your name, the email on your account and a statement that you opt out of arbitration.
If the no-class-action part of this section is found unenforceable for a claim, that claim goes to court and not to arbitration, and the rest of this section still applies.
You agree to defend, indemnify and hold harmless SUPERBOX, LLC and its owners, employees and agents from any claims, damages, losses and expenses, including reasonable legal fees, arising from your use of the Service, your content, or your breach of these terms.
Utah law governs these terms, without regard to conflict of law rules. Any dispute not covered by arbitration goes to the state or federal courts in Salt Lake County, Utah, and you agree to their jurisdiction.
These terms and our Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. If we don't enforce a part, we don't waive it. You may not transfer these terms. We may transfer them, including in a merger or sale of our business.
We may change these terms. We'll post the new version on this page with its effective date and keep earlier versions available below. If we make a material change, we'll also let you know by email or in the app. If you keep using the Service after a change takes effect, you accept the new terms.
If you download TrueCal or subscribe through the Apple App Store or Google Play, your purchase is also governed by that store's terms, including Apple's Media Services Terms and Conditions at https://www.apple.com/legal/internet-services/itunes/ and the Google Play Terms of Service at https://play.google.com/about/play-terms/. The store handles billing, free trials, renewal, cancellation and refunds for those purchases. If these terms conflict with the store's terms about a store purchase, the store's terms control for that purchase.
If you got TrueCal from the Apple App Store, you and we agree that
If you got TrueCal from Google Play, your purchase is also subject to the Google Play Terms of Service, and Google is not responsible for the TrueCal app.
These text logging terms apply when you choose to link your phone, from October 12, 2026. TrueCal, operated by SUPERBOX, LLC, sends a verification code and replies to food messages you send us. Replies can include an initial acknowledgement, questions, results and receipt images. We do not send promotional texts through this program.
Message frequency depends on the food messages you send. Message and data rates may apply. Consent to texts is optional and is not a condition of purchase. You can keep using TrueCal without linking a phone.
Reply STOP to stop replies, START to receive replies again, or HELP for help. You can also disconnect your phone in TrueCal. For support, email support@truecal.com. Carriers are not liable for delayed or undelivered messages. Delivery and attachment support depend on your carrier and messaging app. Check your TrueCal log if a reply does not arrive.
See the Privacy Policy for how we handle your phone number, messages and consent.
Email support@truecal.com.