No ads inside TrueCal. We don't sell your personal data.
Effective September 28, 2026. Previous versions are listed at the bottom of this page.
To run TrueCal, estimate nutrition, calculate your targets and trends, send messages about your account and subscription, keep the service secure, fix problems, improve TrueCal, and measure whether our ads work.
There are no ads inside TrueCal. We do advertise TrueCal elsewhere, and our apps include software from advertising partners such as Meta to measure those ads. These partners may receive device and advertising identifiers, IP address, basic device and app information, and events such as app installs, app opens, sign-ups and purchases. We don't send them your food logs, photos, voice recordings, nutrition data, body measurements or health data.
Service providers that run TrueCal for us, including hosting, AI processing, nutrition data lookups, payments, email and push notifications. Advertising partners as described above. We don't sell your personal data, and we don't share Apple Health or Health Connect data for advertising.
Export your data or ask questions at privacy@truecal.com. Delete your account in Settings. Turn off health sync at any time. On iPhone, choose Ask App Not to Track. On Android, reset or delete your advertising ID in your device settings. Unsubscribe from marketing email with the link in any email.
TrueCal is for adults 18 and older.
TrueCal is operated by SUPERBOX, LLC. In this policy, TrueCal, we and us mean SUPERBOX, LLC. This policy covers truecal.com, app.truecal.com, the TrueCal iPhone and Android apps, and TrueCal's ChatGPT integration.
We use information to
We may create de-identified or aggregated information that does not identify you, and use it for any lawful purpose.
Health sync is optional and off until you turn it on. You approve each permission in the Apple Health or Health Connect permission screen.
We store synced data with your account to show your weight trend and to calculate your energy use and calorie targets.
We don't use Apple Health or Health Connect data for advertising or marketing, we don't sell it, and we don't share it with third parties for advertising, marketing or data mining. We use it only to provide TrueCal's health and fitness features. We don't store Apple Health data in iCloud.
You can turn off access at any time. On iPhone, open the Health app, then Sharing, then Apps, then TrueCal. On Android, open Health Connect app permissions. Data we already wrote to Apple Health or Health Connect stays there until you delete it.
TrueCal uses AI to estimate nutrition. When you log a meal, what you type or say and any photo you attach is sent to OpenAI to create the estimate. Meal descriptions may also be sent to TypeSafe, which helps match foods to nutrition sources. To find nutrition facts, our servers may send food names, brands, barcodes and search terms to nutrition databases and search services, including USDA FoodData Central, Open Food Facts, FatSecret, Serper and Jina. We don't include your name, email address or account ID in these lookups.
Under OpenAI's API terms, OpenAI does not use our API requests to train its models by default, and we have not opted in to training. AI providers may keep request data for a limited time for abuse and safety monitoring.
If you ask TrueCal about your progress, the request can include relevant parts of your log, such as your weight trend or synced health data, to answer you.
Nutrition estimates can be wrong. They are not medical or laboratory measurements.
There are no ads inside TrueCal. We advertise TrueCal on other services, and our apps include software development kits from advertising partners such as Meta to measure how those ads perform.
Through this software, advertising partners may receive device and advertising identifiers, IP address, basic device and app information, and events such as app installs, app opens, sign-ups and in-app purchases, including the product and price. They may combine this with other information they have and use it to measure and improve ads, under their own privacy policies. We don't send them your name, email address, food logs, photos, voice recordings, nutrition data, body measurements or health data.
On iPhone, the advertising identifier and the sign-up event are shared only if you choose Allow in Apple's tracking prompt. You can change this at any time in Settings, then Privacy and Security, then Tracking. On Android, you can reset or delete your advertising ID in your device settings.
Our website uses Google Analytics to understand how visitors use the site.
Under some state privacy laws, sharing identifiers and events with advertising partners for ad measurement may count as selling or sharing personal information, or as targeted advertising. Section 9 explains how to opt out.
We keep information for as long as your account is open and as long as we need it for the purposes in this policy, including legal, tax, accounting, security and fraud prevention needs.
You can delete your account in Settings. When you do, we deactivate it right away and delete your account data, food log and synced health data from our active systems. We keep limited records where we need them, such as subscription and payment records and security logs. Copies in backups are removed on the backup system's normal schedule.
We use reasonable technical and organizational safeguards, including encryption in transit and at rest, and we limit access to people who need it. No system is completely secure, and we can't guarantee the security of your information.
Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, to opt out of the sale or sharing of personal information or targeted advertising, to limit the use of sensitive information, and to appeal our decision on a request. To make a request, email privacy@truecal.com. We may need to verify your identity. We respond within the time the law requires. We won't discriminate against you for using these rights.
To opt out of ad measurement on iPhone, choose Ask App Not to Track or turn off tracking for TrueCal in Settings. On Android, reset or delete your advertising ID. You can also email privacy@truecal.com.
Residents of Washington, Nevada and Connecticut can read our Consumer health data notice at truecal.com/consumer-health-data.
TrueCal is for adults 18 and older. We don't knowingly collect personal information from anyone under 18. If we learn that someone under 18 has an account, we will close it and delete its data.
TrueCal is based in the United States, and we process and store information in the United States. If you use TrueCal from outside the United States, your information is transferred to the United States.
We may change this policy from time to time. We'll post the new version on this page with its effective date and keep earlier versions available below. If we make a material change, we'll also let you know by email or in the app.
Email privacy@truecal.com.